We are a wholesale distributor that offers factory direct pricing to the public. Located at 2580 Pioneer Ave Suite E Vista, CA 92081, we ship all products directly. We are not a drop-shipper and control the entire shipping process. We ensure that 99% of all orders ship the very same day, if ordered by 12 noon pacific time/3pm eastern, Mon-Fri. Our phone number is (800) 433-8766 (M-F 9am-5pm Pacific Time).